Appointments

To make an appointment please phone our reception staff on 03 5331 4341, Monday – Friday 8.30 – 5.30pm and Saturday 9-1pm. For after hours care please phone the After Hours GP Hotline on 1800 022 222. If you have a life threatening emergency, please ring 000 for an ambulance.

Health First is dedicated to providing the highest level of service to our patients. As such, we have 10 and 15 minute standard appointments. If you would like more time with any of our GP’s, or need to discuss several issues, including WorkCover and TAC, please let our reception staff know, and we can book a longer appointment for you.

Privacy Policy

All patient information is stored securely according to the Privacy Act. Patient information will only be released with your expressed written consent. A copy of the Privacy Policy is available at reception or you can read it online here

From time to time this practice participates in non-identifying research projects, if you do not wish that the practice uses any of your information, please discuss this with your Doctor.

Prescriptions

Patients taking regular prescriptions, and require repeat prescriptions will need to contact our administration staff for further information. It is recommended that an appointment is booked with your GP, as it is important that prescriptions are reviewed on a regular basis.

A $10 private fee applies for prescription pickups.

Test Results

All test results are reviewed by your GP. You will be notified by our administration staff if a follow up appointment is required, and all results can be discussed further at your next appointment.

Procedures

If a procedure is required, please let our administration staff know when calling. All procedures will need to be discussed with your GP, and may require a longer appointment.

Additional private fees apply

Medical Certificates

All medical certificates must be obtained during your appointment

Pathology

For your convenience, Dorevitch Pathology have an onsite collection centre Mon-Fri 8.30-12.30pm.

Billing & Cancellation Policy

Health First Medical Group is dedicated to providing the highest level of patient care for all of our patients. In order to maintain the high levels of patient care to all of our patients and their families, a private fee will be payable at the time of your appointment.

To view the Health First Medical Group fees and cancellation policy, please click here